contact
We'd love to hear from you!
A question about a trip, travelling solo for the first time, or just want to get a feel for who we are before you book: all completely valid reasons to get in touch!
Every message is read and answered personally.
send Us a message
prefer to reach us directly?
riccardo@omnia-horizons.com
Available on request — drop us an email first and we'll share the number
RESPONSE HOURS
Monday to Friday, 9am - 6pm UK time
BASED IN
London, United Kingdom
A note on how we respond
Every message is read by a real person and answered personally. We don’t use templates or automated replies for genuine enquiries. If your question is detailed, our answer will be too.
Reply within 1 working day
Mon-Fri, UK hours
No automated responses
Every message answered personally
Happy to talk first
No pressure to book before you’re ready
WhatsApp available
On request after initial email
BEFORE you write
Your question might already be answered
Our FAQ covers the most common questions about trips, the group, the lead Explorer, payments, and what’s inclded. Worth a quick look before you write.
LGBTQ+ travellers from different countries and backgrounds — typically between 28 and 55. Our trips are tailored specifically for the LGBTQ+ community and are open to all. The one thing everyone has in common is wanting a genuinely good experience — curious about where they’re going, up for an adventure, and open to meeting people.
The exact inclusions vary by trip — always check the individual trip page for the full breakdown. As a general rule, every Omnia Horizons departure includes:
All accommodation
All core experiences
At least two group meals
Lead Explorer support
Private local guides — where specified in the itinerary
All internal transfers and transport between destinations during the trip (excluding airport transfers on arrival day and departure day)
Of course! Solo travellers make up most of our groups, and it works brilliantly. You arrive somewhere new and already have a ready-made community around you.
an LGBTQ+ traveller who joins the group from the very first contact right through to the last day of the trip. They handle all logistics and are one of the group: curious, social, and friendly.
A deposit secures your spot, with the balance due on a flexible payment plan ahead of departure. If your plans change, what happens to your payments depends on how close you are to departure:
- More than 90 days out: your deposit converts to credit (valid 18 months, transferable to any Omnia Horizons trip), and any further payments made are refunded in full.
- 45–90 days out: your deposit is retained. Of any additional payments, 30% is retained and 70% converts to credit, valid for 18 months.
- Less than 45 days out: your deposit and all payments made are retained in full. This is why we recommend travel insurance to cover this risk.
Every destination, hotel, and local partner we work with is chosen and vetted specifically with LGBTQ+ safety and comfort in mind, so you can travel openly throughout the trip. We only run trips to destinations that are safe for the LGBTQ+ community, and your Lead Explorer is part of that community too — someone who understands what “safe and comfortable” actually means, not just someone reading it off a checklist.